Privacy Policy

Blue Star Glass™ is committed to protecting your privacy and ensuring that your personal information is handled in a safe and responsible manner. This Privacy Policy outlines how we collect, use, and protect your personal information when you engage with us through SMS communications.

Website: https://bluestarglass.com/
Phone Number: 972-742-7145

By opting in to receive SMS messages from Blue Star Glass™, you agree to the terms outlined in this Privacy Policy and our SMS Terms and Conditions. If you have any questions or concerns, please contact us directly.

1. SMS Consent Communication

When you opt in to receive SMS communications from Blue Star Glass™, we collect your phone number and any other necessary information to communicate with you via text messages. This information is not shared with third parties for marketing purposes. We respect your privacy and are committed to keeping your data secure.

2. Types of SMS Communications

If you have opted in to receive SMS messages from Blue Star Glass™, you may receive messages regarding the following:

  • Appointment reminders for estimates, vehicle drop-off, or repair consultations
  • Repair status updates, including progress notifications and estimated completion dates
  • Notifications regarding parts availability, insurance claim updates, or supplemental repair authorizations
  • Estimates, quotes, and authorization requests for repair work or additional services
  • Scheduling updates, including rescheduled appointments or delivery time confirmations
  • Follow-ups after repair completion and requests for customer feedback

Example message: “Hello, this is a friendly reminder of your upcoming appointment with Blue Star Glass™, on [Date] at [Time]. Reply STOP to opt out of SMS messaging at any time.”

3. Message Frequency

The frequency of SMS messages may vary based on the type of communication you are receiving. For example, you may receive up to 5 SMS messages per week regarding appointments, updates and follow ups.

Example: “Message frequency may vary. You may receive up to 5 SMS messages per week regarding your appointments or account status.”

4. Potential Fees for SMS Messaging

Please note that standard message and data rates may apply, depending on your carrier’s pricing plan. These fees may vary if the message is sent domestically or internationally.

5. Opt-In Method

You may opt in to receive SMS messages from Blue Star Glass™, in the following ways:

  • Verbally, during a conversation with a representative

6. Opt-Out Method

You have the right to opt out of receiving SMS messages at any time. To do so, simply reply “STOP” to any SMS message you receive from Blue Star Glass™. Alternatively, you can contact us directly at 972-742-7145 to request removal from our messaging list.

7. Help and Support

If you are experiencing any issues or need assistance, you can reply with the keyword “HELP” to any SMS message you receive. Alternatively, you can contact us directly at 972-742-7145, or visit our website at https://bluestarglass.com/ for more information.

8. Additional Options

If you do not wish to receive SMS messages, you can simply decline when a representative asks for your consent. By not providing consent, you will not receive SMS communications from Blue Star Glass™.

9. Standard Messaging Disclosures

  • Message and data rates may apply depending on your carrier’s plan.
  • You can opt out at any time by texting “STOP” to any SMS message you receive from Blue Star Glass™.
  • Message frequency may vary.